Thank you for shopping at Deaze. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help.

Return Window

You may return eligible items within 30 days of receiving your order. Any returns requested beyond this period may not be accepted.

Eligibility Criteria

To be eligible for a return, items must meet the following conditions:

• Items must be in new, unused condition, with all original tags and packaging intact.
• Items must not show any signs of wear, damage, or alteration.
• Items must be accompanied by a valid proof of purchase, such as an order confirmation or receipt.

Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team at contact@deaz-wear.com to request a return authorization.
2. Pack the item securely in its original packaging, ensuring that all tags and accessories are included.
3. Include a copy of the original proof of purchase with your return package.
4. Ship the item back to us using a trackable shipping method of your choice. 
5. Once we receive your return, our team will inspect the item to ensure it meets our return criteria.
6. If the return is approved, we will process your refund or exchange within [number] business days.

Refund Method

Refunds will be issued to the original form of payment used for the purchase. Please note that original shipping charges are non-refundable.

Exchanges

If you wish to exchange an item for a different size, color, or style, please indicate your preference when requesting a return authorization. Exchanges are subject to availability.

Non-Returnable Items

Certain items are not eligible for return, including:

• Underwear and swimwear (for hygiene reasons)
• Items marked as final sale or clearance

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly.

Policy Changes

We reserve the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at contact@deaz-wear.com. We are here to assist you.